Many communicators are comfortable using custom GPTs to streamline workflows and create better outputs. They’re developing extensive prompt libraries for…
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Even with rules, custom GPTs forget to follow instructions. This keeps them on track.
Many communicators are comfortable using custom GPTs to streamline workflows and create better outputs. They’re developing extensive prompt libraries for improved results. Sometimes, though, custom...
The Scoop: After Spirit folds, other airlines step in to win loyalty
Budget airline Spirit abruptly ceased operations and grounded its planes on Saturday after attempts to reach a government bailout failed. This left thousands of travelers...
Social Media
Artificial Intelligence
Even with rules, custom GPTs forget to follow instructions. This keeps them on track.
Many communicators are comfortable using custom GPTs to streamline workflows and create better outputs. They’re developing extensive prompt libraries for improved results. Sometimes, though, custom...
Cisco comms leader on the real problem with AI-generated content
Austin Roth-Eagle leads AI adoption for global communications at Cisco, where he heads the company’s AI Acceleration Office. A former CEO communications strategist at Cisco...
3 Copilot capabilities for high-stakes comms work
Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. The tools that matter the most in a crisis, a sensitive announcement or a high-pressure...
GEO is making earned media hot again. But the media is melting down.
For a while there, media relations was becoming a fading star in the PR sky. Social media and influencer relations were the cool new kids...
Media Relation
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Marketing
Reaching Gen Z in the age of AI: Three takeaways for PR professionals from the Digital 2026 report
Gen Z may not be the AI-native generation, but it’s certainly the AI-pioneering one. From studying to shopping, LLMs and other AI-powered tools have transformed...
Why ‘authenticity’ is such a tough buzzword to replace
When intelligence is associated with artifice, parasocial relationships are as common as...
Writing & Editing
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Crisis Communications
The Scoop: After Spirit folds, other airlines step in to win loyalty
Budget airline Spirit abruptly ceased operations and grounded its planes on Saturday after attempts to reach a government bailout failed. This left thousands of travelers...
Tariff refunds are coming. Explaining them to consumers may be difficult.
More than 330,000 importers could soon claim a share of roughly $166 billion in tariff refunds after a February ruling found IEEPA tariffs exceeded presidential...
When CrowdStrike failed, this communicator eased the chaos
Melissa Tizon, chief communications officer at Providence Health & Services, received a phone call at 11 p.m. She ignored it the first time. “I thought...
TikTok, Threads and the new disinformation pipeline
UP NEXT spotlights the perspectives of IPR NEXT members as they drive the future of communications with purpose and impact. Learn more about IPR NEXT, the Institute for...
Why ‘we don’t know yet’ may be your best crisis response
Ragan Insider Premium Content Speed is generally treated as the top priority in a crisis. But responding too quickly without clear facts can make a...
How to prep for unscripted scenarios in public
A CEO reaches for a souvenir at a tennis match and snatches the hat from a kid. It’s quick, but someone captures it on video....
Internal Communications
Deep Dive: The 2026 State of Internal Communications
Executive Communications • Employee Communications • Internal Communications • HR Communications •...
Internal email benchmark report key findings
PoliteMail’s 2026 Internal Email Benchmark Report is an annual report that examines...
Even with rules, custom GPTs forget to follow instructions. This keeps them on track.
Many communicators are comfortable using custom GPTs to streamline workflows and create better outputs. They’re developing extensive prompt libraries for improved results. Sometimes, though, custom...
Social media updates and new features to know this week
Welcome to a new week of updates. Meta is rolling out new AI training and support programs aimed at helping small businesses and rural companies...
A smarter way to approach Reddit in PR
Kate Dmytrenko is senior PR director at The Colab. Reddit turns 21 this year. PR professionals have, understandably, treated it as a minefield to avoid....
Cisco comms leader on the real problem with AI-generated content
Austin Roth-Eagle leads AI adoption for global communications at Cisco, where he heads the company’s AI Acceleration Office. A former CEO communications strategist at Cisco...
How to connect social KPIs to larger business objectives
Ragan Insider Premium Content Social media is essential for companies trying to connect with modern consumers. Without a clear purpose, however, the results aren’t likely...
Categories
Social media updates and new features to know this week
Welcome to a new week of updates. Meta is rolling out new AI training and support programs aimed at helping…
A smarter way to approach Reddit in PR
Kate Dmytrenko is senior PR director at The Colab. Reddit turns 21 this year. PR professionals have, understandably, treated it…
Cisco comms leader on the real problem with AI-generated content
Austin Roth-Eagle leads AI adoption for global communications at Cisco, where he heads the company’s AI Acceleration Office. A former…
How to connect social KPIs to larger business objectives
Ragan Insider Premium Content Social media is essential for companies trying to connect with modern consumers. Without a clear purpose,…
If your pitch is dying in a journalist’s inbox, try this instead
Ragan Insider Premium Content If your pitches aren’t landing, the problem is likely your approach. Media relations now runs on…
Social media updates and new features to know this week
Meta reported a slight dip in daily users after its first quarter earnings call. Across its apps, including Facebook, Instagram…
PR Daily’s 2026 Social Media & Digital Awards finalists announced
Social and digital channels continue to redefine how brands connect, engage and inspire — but it’s the talented teams and…
The Scoop: After Spirit folds, other airlines step in to win loyalty
Budget airline Spirit abruptly ceased operations and grounded its planes on Saturday after attempts to reach a government bailout failed.…
3 Copilot capabilities for high-stakes comms work
Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. The tools that matter the most in a crisis, a…
